![]() ![]() However, the specialized work required for this is performed either in a dedicated area or the forum, or via email with the help desk. ![]() Your MBAM PRO/Premium license entitles you to free, one-on-one expert assistance here. If you think you are infected, you need not pay $120 to Avast or other companies for help with malware removal. This is explained in more detail here: The complexity of finding, preventing, and cleanup from malware This is especially so if the computer user does not practice other critical "Safe Hex" measures and counter-measures. Having said all that, NO security program (neither Avast! nor MBAM) can protect 100% of the time against 100% of today's countless, ever-changing malware threats. If there was a period of time when the computer ONLY ran MBAM, without an AV, then, yes, it would have been extremely vulnerable to malware during that time. So, even MBAM PRO/Premium needs a robust, updated AV as a first line of defense. However, MBAM is NOT an AV and is not a substitute for one. It provides layered protection against 0-hour and 0-day threats often missed by the AV. No, there is no problem running MBAM PRO (now MBAM Premium) in real-time alongside a robust anti-virus (AV), such as Avast!. Just a couple of things to clarify a bit: That is when we found malware bytes!īut is it true that our computer could be heavily infected an both malware bytes and avast haven't picked these viruses up because we had both programs? Does running malware bytes void avast? Do we need to pay the money to get avast fixed? We paid that once, then ran into problems 6 months later and it just felt like a scam that we needed to keep dishing out money to fix our computer because the antivirus software failed to prevent viruses. ![]() Viruses would get into our computer, and then we had to pay $100 in order to fix it. We didn't pay it because we wanted to do some research first. He said that in order to fix it, we would need to pay $120. He said that using malware with avast voids avast, and causes avast to not work properly. My husband called avast and they said that our computer was full of viruses, an has been since 2012. Then today, we couldn't use avast to run a scan. Everything has seemed great! We paid for a subscription with avast back in august. ![]() Then shortly after that, we downloaded avast. So we dropped mcafee and started using malware bytes. Malware bytes and the people on this forum saved my computer back in 2011, when mcafee failed it. We have been using Malware Bytes for a few years now, and I believe we even paid for something. I'm posting from my phone, so please forgive me if I'm posting this question where I shouldn't. ![]()
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